Session 4
14:30 15:00

Going Yellow: The Swiss Post Digital Journey to Data and AI Transformation

Isabell Franck

Head of Architecture & Technology

This session will explore the ongoing transformation journey of Swiss Post, with its focus on data and AI. We will discuss how Swiss Post has adapted its technology capabilities and digital enabling factors, to improve overall experiences for its customers. Besides use-case specific solutions we are now also driving major transformations, for example of Swiss Post’s letter and parcel processes, called “ZAO – Zielarchitektur Operations”. From a strategic, but end-to-end perspective, we will address key success factors and ongoing challenges how the yellow journey started with the embedded-IT idea and continues towards business processes to achieve greater efficiency with speed and agility. Finally, we will showcase some of the key accomplishments made by Swiss Post with usage of data and AI to transform logistic services.

About the Speaker Isabell Frank

Isabell is a member of the IT executive board at Swiss Post Ltd and leads the Architecture & Technology unit. She is driving forward topics such as group-wide cloud transformation and a major architecture transformation for Swiss Post’s future letter and parcel processing. Her roots are in mechanical engineering, with ten years of experience in the field of digitalization, particularly applied machine learning.
Isabell holds a PhD from the Technical University of Munich, and is founder of franck.AI in Munich, specialized in the development and application of AI solutions.



2024 Conference Partners

Platinum Partners

Previous Partners

Frequently Asked Questions

For whom is Cloud Leadership Day?

Cloud Leadership Day brings together over 800 leaders and experts from across industries to share their experience and insights on the latest trends, best practices, and strategies related to cloud transformation

Who is deciding on the topics?

The program is selected by an independent board of customer representatives and delivered by cloud practitioners and experts. Content is selected to provide maximum benefit to participants through relevant topics, innovative insights, and clear, actionable takeaways. 

When will the 2024 program be released?

Our board members are currently reviewing speaker submissions to decide which talks to bring to the Cloud Leadership Day stage.

The first round of speakers will be announced at the end of February, so stay tuned!

When and where does Cloud Leadership Day take place?

Cloud Leadership Day will be on June 19, 2024, from 7am to 5.30pm CEST, followed by informal drinks and networking.  

This in-person conference will be held at: 

Arena Cinema Zurich 

Kalanderplatz 8 

8045 Zurich 

What type of tickets exist?
Early Bird tickets are available until December 31, 2023. Grab them before they fly away! 
Individual tickets, as well as discounted group tickets, will be available after Early Bird. For more info about pricing, head to our ticket shop or drop us an email.



What about the co-located Data & AI Leadership Day?

Data & AI are important topics in the cloud area too, which is why this conference will take place alongside Data & AI Leadership Day. Ticket holders will have access to both conferences.